7-9 Titanium Place,

Mt St John, Townsville

1300 467 333

Contact Us

Mon - Fri: 8:00am - 5:00pm

Weekends: 8:00am - 4:00pm

Terms & Conditions

Effective Date: 21 May 2026

Welcome to Reef Recycling (“we”, “our”, “us”). By accessing or using this website, you agree to comply with and be bound by these Terms and Conditions.

If you do not agree with these Terms, please do not use this website.

  1. About Us

Reef Recycling operates container refund and recycling services in Queensland, Australia under the Containers for Change program.

This website provides general information regarding:

  • eligible containers,
  • recycling services,
  • refund processes,
  • donation options,
  • depot locations,
  • opening hours,
  • and related services.
  1. Website Use

You agree to use this website only for lawful purposes and in a manner that does not:

  • breach any laws or regulations,
  • infringe the rights of others,
  • interfere with website functionality,
  • introduce malicious software or harmful code,
  • or attempt unauthorised access to systems or data.

We reserve the right to suspend or restrict access to the website at any time without notice.

  1. Accuracy of Information

We aim to ensure all information on this website is accurate and current. However, we do not guarantee:

  • the completeness,
  • reliability,
  • availability,
  • or accuracy of website content.

Information including opening hours, eligible containers, refund rates, and depot services may change without notice.

Users should confirm important information directly with Reef Recycling before relying on it.

  1. Containers for Change Program

Refund eligibility and container acceptance are governed by the Queensland Containers for Change scheme and applicable Queensland legislation.

Refund amounts, eligible containers, and processing requirements are subject to government rules and scheme operator policies.

Reef Recycling reserves the right to:

  • reject non-compliant containers,
  • refuse contaminated or unsafe materials,
  • and limit quantities where required by law or operational requirements.
  1. Donations and Refund Transfers

Where users choose to donate refunds to charities, schools, sporting clubs, or community organisations:

  • Reef Recycling acts only as a processing intermediary,
  • donation recipients are responsible for their own financial reporting and compliance obligations,
  • and donated amounts may take time to process and transfer.

We are not responsible for disputes between donors and recipient organisations.

  1. Intellectual Property

All website content, including:

  • text,
  • logos,
  • graphics,
  • branding,
  • images,
  • layouts,
  • and software,

is owned by or licensed to Reef Recycling and protected under Australian intellectual property laws.

You may not reproduce, modify, distribute, or commercially exploit website content without prior written permission.

  1. Third-Party Links

This website may contain links to third-party websites for convenience only.

We do not:

  • endorse third-party websites,
  • control their content,
  • or accept responsibility for their services, privacy practices, or availability.

Users access third-party websites at their own risk.

  1. Limitation of Liability

To the maximum extent permitted by law, Reef Recycling excludes all liability for:

  • indirect or consequential loss,
  • loss of profits,
  • business interruption,
  • data loss,
  • or damages arising from website use or inability to use the website.

Nothing in these Terms excludes rights that cannot legally be excluded under Australian Consumer Law.

Where liability cannot be excluded, our liability is limited to the minimum extent permitted by law.

  1. Website Availability

We do not guarantee uninterrupted access to the website.

We may:

  • modify,
  • suspend,
  • withdraw,
  • or discontinue any website feature at any time without notice.
  1. Privacy

Any personal information collected through this website is handled in accordance with our Privacy Policy.

Users should review the Privacy Policy to understand how information is collected, used, and stored.

  1. Security

While reasonable measures are taken to protect website security, we cannot guarantee that the website will always be free from:

  • viruses,
  • malware,
  • cyberattacks,
  • or other harmful components.

Users are responsible for implementing their own security protections.

  1. Indemnity

You agree to indemnify and hold harmless Reef Recycling, its employees, contractors, and affiliates from any claims, losses, damages, liabilities, or expenses arising from:

  • your misuse of the website,
  • breach of these Terms,
  • or unlawful conduct.
  1. Changes to These Terms

We may update these Terms and Conditions at any time without prior notice.

Updated Terms become effective once published on this website.

Continued use of the website constitutes acceptance of the revised Terms.

  1. Governing Law

These Terms and Conditions are governed by the laws of Queensland, Australia.

Any disputes arising from website use shall be subject to the exclusive jurisdiction of the courts of Queensland.

  1. Contact Information

For questions regarding these Terms and Conditions, please contact:

Reef Recycling
Website: www.reef-recycling.com.au
Contact Page: Contact Reef Recycling
Email: